1. Introduction
Welcome to CaptionLens (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use captionlens.com (the “Site”). By using the Site you accept the practices described in this policy.
2. Information we collect
a. Information you provide directly:
- Account information (name, email) if you sign up or contact us.
- Content you submit (comments, captions, images you upload) when you use features that allow uploads or user submissions.
b. Automatically collected information:
- Usage data (pages visited, time on site, referral URL, clicks).
- Device & browser information (IP address, browser type, operating system, screen resolution).
- Cookies and similar tracking technologies (see section 4).
c. Third-party sources:
We may receive information from third parties such as analytics or advertising partners.
3. How we use your information
We use the information to:
- Provide, maintain, and improve the Site and its features.
- Personalize your experience and show relevant content.
- Respond to inquiries and provide customer support.
- Monitor and analyze usage and trends to improve Site performance.
- Prevent fraud and enforce our Terms of Service.
- Comply with legal obligations.
4. Cookies and tracking technologies
We use cookies, web beacons, local storage, and similar technologies to collect information, remember preferences, and improve the Site. You can control cookies via your browser settings. Note that disabling cookies may limit Site functionality.
5. Analytics and advertising
We use third-party analytics services (for example, Google Analytics) to understand Site usage. These services may collect information about your use of the Site. We (and our partners) may also use advertising networks to show ads; they may use cookies and other technologies to serve and measure those ads.
6. Third-party services and links
The Site may contain links to third-party websites and services. This Privacy Policy does not apply to third parties. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies before providing personal information.
7. User content and public posting
If you post captions, comments, or other content publicly on the Site, that content may be visible to other users. Do not post personal information you do not want to be public.
8. Data retention
We retain personal information only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce policies. When no longer needed, data is securely deleted or anonymized.
9. Security
We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
10. Children’s privacy
The Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will promptly delete it.
11. Your rights
Depending on your jurisdiction, you may have rights including: access to your personal data, correction, deletion, objection to processing, and portability. To exercise any rights, contact us at the address below. We will respond in accordance with applicable law.
12. International data transfers
If you are located outside the country where our servers operate, your information may be transferred to and processed in other countries. We will protect your data in accordance with this policy.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy with a new “Effective date.” Continued use of the Site after changes constitutes acceptance of the revised policy.
